Currently viewing the category: "Hospitality"

Customer loyalty is based on numerous factors, which can be both difficult to quantify, and sometimes subjective. But every business strives to get the mix of factors right as loyalty generates repeat and new business through word of mouth and brand awareness. The larger the brand the harder this is to get consistent across the […]

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Robert Cook on choosing buildings with character

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Gayle Sheppard of Saffron Technology on exploiting the data in business.

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Michael Levie, Founding Partner of Citizen M Hotels, speaks to Digital Transformation about the transformation he has seen in the hospitality market and in the construction of hotels. Michael explains that his company saves approximately 40% on costs with a clever way of constructing rooms offsite.

 

This new way of constructing hotels, he […]

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Why Google came knocking

On June 27, 2012 By

John Paleomylites on the reasons why Google approached him to buy his business.

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Michael Levie speaks about the new technological culture

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Robert Cook, former CEO of Hotel du Vin and Malmaison on staying current with new media channels.

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Julie Meyer, CEO of Ariadne Capital
So, we never forget that innovation is really about economics, it’s not about technology. And people will get really wrapped up about, it’s disruptive technology, but it’s technology. It’s really about economics and incentives, everything in life. And so you have to look at that and you have […]

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Direct customer engagement via social saves money

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